The financial services sector is in for a challenge. By 2020, it’s estimated that digital natives will make up half of the world’s population. These digital natives will not just comprise the new workforce, they will also define the new breed
NLP is the practice of understanding how people organize their thinking, feeling, language and behavior to turn out the results they do. NLP provides people with a methodology to model outstanding performances achieved by geniuses and leaders in their field.
The best call centers are raking in results from using computer-telephony integration (CTI). CTI, in a nutshell, allows the computer to control the telephone–basically your CRM and phone system communicating with each other. Aside from the basic function of
The idea of robotics has been in presence for quite a while, with Egyptians utilizing computerized water clocks to strike the hour bell and powerfully worked statues that could signal and talk in 400 BC. Among these, there have been